1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember useful information — like whether you've already agreed to our cookie terms — so you don't have to repeat choices on every visit.
Cookies are very widely used. Most websites you visit use them in some form. They don't typically contain personal information on their own, but may be linked to other data we or third parties hold about you.
2. The Cookies We Use
Essential Cookies
Always active — cannot be disabled
These cookies are necessary for basic site functionality. Without them, parts of the website would not work correctly. They include:
- Session management — keeping you on the same page as you navigate
- Security tokens — protecting form submissions
- Cookie consent state — remembering that you've already responded to this notice
Duration: Session or up to 12 months
Analytics Cookies
Optional
These help us understand how visitors move through the website — which pages are most useful, where people tend to leave, and how to improve the overall experience. Data collected is aggregated and not personally identifying.
- Page view counts and session duration
- Traffic source information (how you found us)
- Device type and browser (in aggregate)
Duration: Up to 24 months
Marketing Cookies
Optional
These cookies may be set by third-party advertising services we work with to show content relevant to your interests. They track visits across different websites and can be used to build a profile of your browsing habits.
- Interest-based content personalisation
- Cross-site visit tracking by advertising networks
Duration: Up to 12 months
Preference Cookies
Optional
These remember your settings and choices so you don't have to set them again on your next visit.
- Language or region settings
- Display preferences you have set
Duration: Up to 12 months
3. Third-Party Cookies
Some cookies on our website are placed by third-party services. These services may include:
- Google Analytics — website traffic and behaviour analysis
- Google Maps — embedded map on our contact page
- Social media platforms — if you interact with any share links
Each third-party service has its own privacy and cookie policy. We encourage you to review these directly via the providers' websites.
4. Cookie Duration
Session Cookies
Exist only while your browser is open. They are deleted automatically when you close your browser tab or window. Used for basic navigation and security.
Persistent Cookies
Remain on your device for a set period — typically between 30 days and 24 months depending on purpose. They remember your preferences across visits.
5. Your Cookie Preferences
You can update your preferences at any time using the controls below. Essential cookies cannot be disabled as the site requires them to function correctly.
Essential Cookies
Required for basic site functionality. Always active.
Analytics Cookies
Help us understand how the site is used, so we can improve it.
Marketing Cookies
Used by advertising services to show relevant content.
Preference Cookies
Remember your display and language settings between visits.
6. Managing Cookies in Your Browser
You can also manage cookies directly through your browser settings. Note that restricting cookies may affect the functionality of some parts of our site.
- Open Chrome and click the three-dot menu (top right)
- Go to Settings → Privacy and security → Cookies and other site data
- Choose your preferred setting or manage exceptions by site
- To delete existing cookies: go to Clear browsing data and select "Cookies and other site data"
- Open Firefox and click the three-line menu (top right)
- Go to Settings → Privacy & Security
- Under Enhanced Tracking Protection, choose your blocking level
- To clear cookies: scroll to Cookies and Site Data and click "Clear Data"
- Open Safari and go to Safari → Preferences (or Settings)
- Click the Privacy tab
- Adjust the "Block all cookies" option or manage per site under "Manage Website Data"
- Click "Remove All" or select specific sites to clear
- Open Edge and click the three-dot menu (top right)
- Go to Settings → Cookies and site permissions → Cookies and site data
- Toggle settings or add specific site exceptions
- To clear cookies: go to Privacy, search, and services → Clear browsing data
On mobile devices, cookie management is typically found in your browser's settings menu:
- Chrome (Android/iOS): three-dot menu → Settings → Privacy and Security
- Safari (iOS): device Settings app → Safari → Privacy & Security
- Samsung Internet: three-line menu → Settings → Privacy and Security
7. Your Rights
Under applicable Malaysian data protection law (Personal Data Protection Act 2010), you have the right to:
- Withdraw consent for optional cookies at any time using the controls above or by clearing your browser cookies;
- Request information about what data we hold about you;
- Ask us to correct or delete data we hold.
Note that disabling analytics or preference cookies may affect your experience of the website. Disabling essential cookies will likely prevent parts of the site from working correctly.
For privacy-related enquiries: [email protected]